Business Development Coordinator

About the role

The Business Development Coordinator supports the admissions and agent network by managing communications related to visa appointments, documentation, tuition fees and outcomes. This role ensures smooth operational flow between students, agents and internal teams.

Key responsibilities

• Make outgoing calls to students and agents to obtain status on visa appointments, missing documents, tuition fees and visa outcomes.
• Coordinate with the Admissions Department to track application status and ensure urgent cases are addressed promptly.
• Manage the Application Support Team mailboxes, ensuring all queries are responded to in a timely manner.
• Prepare and circulate reports for stakeholders such as agents and business developers.
• Undertake additional duties as required by the line manager to support business needs.

Required profile

• Bachelor’s degree in any discipline.
• 3‑4 years of relevant work experience, preferably in UK higher education.
• Strong communication skills and fluency in English.
• Demonstrated work ethic and ability to follow structured processes.
• Experience balancing relationship management with operational execution.

Required skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Familiarity with Salesforce (desired but not mandatory).